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About Us

7 Great Reasons to shop with GR-TEK Computers
1) FREE DELIVERY Aust Wide: All our computer systems are delivered by couriers, fully insured, at no extra charge.
2) Shipped within 5 to 7 days: Orders are usually despatched within 5 to 7 business days of receiving confirmation of payment.
3) NO Credit card Surcharges: We accept VISA, Mastercard, American Express & PayPal. Direct Deposit, Cheques & Cash on pickups also welcome.
4) 24 Months Warranty: 24 Months RTB warranty on all our systems with options to upgrade to 36 Months On-Site.
5) FREE Telephone support included: All systems include FREE telephone & email support.
6) Quality computers with great prices: We use only the highest quality parts and extensively test all systems prior to despatch.
7) Great Customer Service & Knowledge: We have an extensive knowledge on computers and are ready to take your call or email with a fast & friendly response. We pride ourselves in our great before and after sales service. Call or email us NOW with any questions you may have. Available til 8pm.

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   We Pride ourselves in offering our customers the best in;
Service - Quality - Reliability - Low Prices

Business Name GR-TEK BN98080410 - NSW Office Of Fair Trading ABN: 65 015 700 908

 

12 Reasons why you should buy from us...

* We are computer professionals with over 20 years experience and we are proudly Australian owned & operated.
* We provide a full 2 Year Warranty on all our systems
* We provide optional On-Site warranties through National Warranty Services with over 2,000 service agents Australia Wide.
* All computers are despatched with a GST Invoice
* Computer orders are usually shipped within 5 to 7 Days.
* Each system is thoroughly tested & benchmarked to ensure that all components are running at expected optimum levels and to stand the test of time.
* All software is 100% legitimate & authentic.
* We only use brand new, high quality and reliable components that are sourced from official Australian distributors.
* We ship our systems Australia wide and you can be assured that every computer system is fully insured and will arrive safely.
* The progress of your order and shipping details, track and trace numbers will be emailed to you every step of the way.
* We also offer pickup at our office/workshop location in Sydney. After hours pickups are available upon appointment.
* We pride ourselves on great before and after sales service.

 

Feedback...

"I first found GR-Tek from a Google search when looking for PC Vendors in Australia. We had a specific requirement where a client required a system outside the normal scope of our Tier one providers.
One is normally hesitant when finding a new vendor online. Are they going to take my money and run? Is it a real supplier? Will they deliver what I order within a reasonable time frame? However, following the order of my first machine from GR-Tek I have been pleasantly surprised with the professionalism and speed of service that George and Maree offer.
All the machines have the highest quality components and the machines are benched before shipping.
The free shipping to anywhere in Australia is also a bonus.
We have since ordered several purpose built machines from GR-Tek and have no hesitation in providing this testimonial to those looking to buy online, knowing that what you order is what you'll get. All this while backed by fantastic, professional and swift service. Appreciate your quality of service George and Maree.

Leonard Rogan - Director AAA IT Pty Ltd

 

"Hi, The office machine arrived very early this morning and we were able to setup and install it without any dramas; it runs absolutely beautifully. We are very impressed with the service & quality so far offered by GR-TEK -- it's refreshing to have a machine without bloatware and other redundant features. The machine we received is exactly what we wanted and there are absolutely no complaints on our end. We look forward to receiving the Core i7 system. Thank you very much; we will definitely be doing our future computer shopping with you :)" - Dan

 

Dear George and Maree,
I thought I should write to express how delighted and impressed I was at all the extra detail and care that went into delivering my new system to me. I have bought PCs from online and shopfont vendors for years now, and I have never seen (or even considered the possibility of) an included manual on the basics of PC setup and maintenance. I have certainly never been gifted with little things like double adapters (surge protector) and a screen cleaner. So before I even set the thing up I was soundly impressed.
I now have my machine up and running, and it is going smoothly, so again, thank you. Good customer service in this industry is such a rarity, and it is great to see. I'm glad I went with my instinct when choosing a place to buy my new machine. When I need a new one, I know where I will be shopping.

Matt
(ACT)

 

Where it all began...

GR-TEK Computers began on Ebay (georges_online) on September 2003 selling computer components and the like. Over a short period of time the business changed to building and despatching computer systems all around Australia.
While on Ebay, GR-TEK computers sold thousands of computer systems, Australia wide, and achieved well over 6,900 100% Positive Feedback as a Platinum Power Seller.

Positive feedback rating Thank you for the second computer. Very reliable seller. Buyer:
cdeghaim ( 1 )
13-May-09 19:23
  VISTA OFFICE / HOME QUAD CORE COMPUTER SYS w/22"LCD (#230341574967) AU $1,329.00 View Item
Positive feedback rating This is my second computer from Georges and am completely satisfied with service Buyer: 25-May-09 20:03
  COMPLETE E5200 DIGITAL TV MULTIMEDIA SYSTEM with 22 LCD (#330327526129) AU $1,349.00 View Item
Positive feedback rating Great Product. Great Customer Service. Great Fast Delivery - 5 Star Stuff!! Buyer: 08-May-09 13:20
  ZONIX 3.0Ghz 9600GT GRAPHICS/GAMING SYSTEM with 23"LCD (#230334461515) AU $1,579.00 View Item
Positive feedback rating Great price, quick delivery, good computer - HAPPY!!! :) Buyer: 29-Jun-09 08:54
  Black GRAPHICS 3.0GHZ 9500GT COMPUTER SYSTEM (#230343569960) AU $1,109.00 View Item
Positive feedback rating Excellent system, super value for $, excellent seller-highly recommended +++++ Buyer: 13-Apr-09 06:38
  -- (#230333087787)
Positive feedback rating Thrilled with computer and outstanding service. Highly recommend this seller A++ Buyer: 04-Apr-09 21:46
  -- (#230329482076)

The www.gr-tek.com.au website was developed to provide a much better and easier way to purchase a fully customised computer system with options to suit most peoples needs and budgets, something which cannot be done on the Ebay pages.

 

"Hi. just letting you guys know that i received my computer i ordered and it is working perfectly and is better than i was hoping for. i would like to send my deepest thanks to you guys for this great machine and i will be recommeding your business to all my friends. Many Thanks," Michael Y

 

Website Payment Security...

You can be assured that all orders and transactions involving release of personal information is encrypted using the latest 128-bit SSL encryption technology via EWAY. Encryption is a process by which we use software to scramble your credit card number and personal information so that they're unreadable by anyone but EWAY. As a Level 1 service provider eWAY is required to remain PCI DSS compliant at all times, undertaking yearly audits and quarterly network scans from an external Qualified Security Assessor to ensure compliance is maintained.
The processes eWAY goes through to maintain compliance include a Self-Assessment Questionnaire, an External Vulnerability Assessment and an onsite review by an external Qualified Security Assessor (QSA). GR-TEK Computers do not store any of your Credit Card details.

 

What our customers have to say...

"Dear George & Maree, Sending this msg from new pc. Can't get over how fast it is. Should have made this purchase ages ago. Thank you again for the great product & service. I will try & send some business your way. Regards until my next purchase," Christine

 

Hello Maree and George,
Just a short email to let you know how much I have enjoyed the experience of purchasing a new computer from GR-Tek. I found your company from a web search after total frustration from trying to build a computer from the main computer manufacturers. There was very little one could change from their standard setup. Sourcing a computer from GR-Tek was the best decision I could have made. As you know I wanted a very good computer but without gaming so I selected some options and with help from Maree came up with a computer that had speed, storage capacity and generally top shelf functionality. I then needed to think about each component and do further research. After some thought I felt that what I had decided upon was not my final selection for I 'slept' on the configuration. Therefore, before George started building it we fine tuned the options. This resulted in my getting a computer with just what I am very happy with and I would not change a thing. George offered valuable advice that increased my knowledge of what to look for in a choosing the components for a custom built computer. I would advise anyone when purchasing a computer from GR-Tek to shop with confidence and be assured that Maree and George will be most helpful throughout the process. My suggestion is to make some choices then if necessary change some items and if considered necessary seek some guidance from Maree and George and only when you are completely satisfied with the configuration have the computer built. Before long you will a computer built to your exact specifications and delivered in a very short time
. Kind regards, Jeff Gibbons. (Robe S.A.)

 

WARRANTY Information

All our Computer Systems come with 24 Months Return To Base Warranty, with options to upgrade to 36 Months On-Site. (excludes failures caused by software &/or misuse) On-Site warranties are through NWS with over 2,000 service agents Australia Wide. more info

 

"Hi There, Meant to send this a week ago but I have to say I'm really pleased with how you dealt with this transaction from start to finish. You delivered on everything you promised and the system was a dream. You even gave me instructions about how to do some basic things in Vista. Great service, I'll definitely buy from you again and on a personal note if there's anything that I can do to help your business I will." Simon H. Customer Service Manager, SEEK Limited

 

George & Maree.

Thank you for your speedy dispatch of my computer. I feel like I am your only customer even though i know I am not. What I am trying to say is you have conducted yourselves with a level of professionalism I have never encountered with an online business especially under the work load you are under the time period from when i ordered to when you shipped is amazingly fast. Thank you again and the pleasure has been all mine. I have already been recommending you guys to my friends

Again thank you.

Kind regards Marcus.

 

Hi George & Maree

Just letting you know that the computer arrived in great condition. The system is awesome... I am very happy with the way it has been put together. Looks very impressive and runs so much better than my previous old and tired system which was getting quite sick. Also nice to have a system without all the added software crap that comes with some computers. Thanks again... so happy I found your site. Would certainly use you again and would be happy to recommend you to others.

Regards, Jan B Caboolture QLD 

 

 

 


We welcome you to browse through our store and email or phone us if you have any questions at all. We will be more than happy to help you.

Regards
George & Maree
GR-TEK Computers
1300 653 363
02 9753 4671
04100 63 292