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Terms and Conditions of Sale
1) Customer Acknowledgement.
The Customer acknowledges agreement with these Terms and Conditions of Sale
by the placement of an order to purchase a product from GR-TEK Computers.
GR-TEK Computers is the trading name of George Rath. This contract of sale
is between the entity named on the invoice (the “Customer”) and GR-TEK
Computers
All goods are supplied on these terms and conditions only and no person in
the employment or otherwise as agent for GR-TEK Computers has any authority
to supply goods on any other terms and conditions or to vary these terms and
conditions in any way whatsoever. Previous dealings shall not vary or negate
these terms and conditions in any respect.
2) Return or Exchange of Goods.
GR-TEK Computers will gladly refund or credit goods returned within a
reasonable time (generally 7 days) provided the goods are in original
condition, original packaging, current version and not a special order,
hardware, peripheral or clearance item. Otherwise, we will make our best
effort to arrange exchange with the manufacturer or accept the goods back
for resale. In this case, if the return is authorised by GR-TEK Computers, a
restocking fee of up to 25% may apply.
Please note that where the plastic seal of a software package is broken the
return or exchange cannot be accepted due to copyright and licensing
restrictions unless faulty nor defective. In this case we will not help the
Customer obtain a working copy.
Return or exchange of computer hardware and peripherals is sometimes not
possible due to third party constraints on GR-TEK Computers (unless faulty).
Unless agreed otherwise prior to purchasing, all sales shall be considered
firm sales.
3) Delivery of Goods.
We place great importance on the fast and reliable delivery of Customers
orders, however please note that delivery times are estimates only and
GR-TEK Computers shall not be liable for delays.
If the Customer fails or refuses to take delivery of the goods, then in
addition to all other rights and remedies of GR-TEK Computers, the Customer
shall be liable for all loss and damage (including consequential loss and
damage) suffered or incurred by GR-TEK Computers as a result thereof and
GR-TEK Computers, at its discretion may charge a restocking fee of up to 25%
of the purchase price.
The goods shall be at the Customers risk at the point of delivery. The
Customer, upon taking delivery of the goods, shall immediately examine the
goods and give written notice to GR-TEK Computers of any defect within five
(5) days of such date, failing which the goods shall be deemed to have been
delivered in good order and condition and accepted by the Customer.
4) Payment.
The price shall be paid by the Customer in full without any deduction in
respect of any claimed set-off or counterclaim (including any such set-off
or counterclaim on account of any delay on the part of GR-TEK Computers in
delivering any part of the goods) on or before the payment date.
In addition to any other rights or remedies of GR-TEK Computers in the event
of the Customer’s default hereunder, GR-TEK Computers shall be entitled:
a) To charge and recover costs incurred for the collection of payment (such
as but not limited to collection agency fees and legal costs), cheque
dishonour fees, interest at the current bank overdraft rate plus two percent
per annum from the due date for payment until payment in full;
b) To immediately and without notice retake possession of the goods (and for
such purpose the Customer irrevocably licenses GR-TEK Computers, its
employees, contractors, servants or agents to enter upon the premises at
which the goods are located to so retake possession) and resell the goods
after seven (7) days written notice to the Customer and thereafter recover
from the Customer any amount by which the resale price is less than the
price agreed to be paid by the Customer, together with all costs and
expenses suffered or incurred by GR-TEK Computers as a result of the
Customer’s default;
c) At the sole discretion of GR-TEK Computers charge a restocking fee of up
to 25% of the purchase price.
d) At the sole discretion of GR-TEK Computers put the Customer account
credit on hold and suspend the supply of goods and services (including RA).
5) Errors and Omissions.
At GR-TEK Computers, we work hard to offer you the most competitive pricing
and accurate product information. Because of the dynamic nature of this
industry (e.g. vendor price changes and other variables beyond our control),
prices, promotions, versions and availability advertised are subject to
change without prior notice. Please be assured of our every effort to ensure
the accuracy; however the documents and graphics published may contain
technical inaccuracies or typographical errors. GR-TEK Computers makes no
representations about the suitability of this information; it is provided
“as is” without warranty of any kind. If an error is made or a product is
listed at an incorrect price, GR-TEK Computers shall maintain the right to
refuse or cancel any orders placed. If the order has been confirmed and
charged to your credit card, GR-TEK Computers shall immediately issue a
refund.
6) Limitation of Liability.
GR-TEK Computers, shall under no circumstances be liable for special,
incidental, or consequential damages including loss of profit or
opportunity, even if it has been advised of the possibility of such damages:
the maximum liability for all direct damages, if any, arising out of any
action shall be limited to an amount not to exceed the purchase price of the
product.
Subject to any applicable Commonwealth or State Legislation, GR-TEK
Computers’s liability for any such breach shall be limited, at its sole
discretion, to any of the following:
a) Replacement of the goods or any part thereof;
b) Supply of equivalent goods or any part thereof;
c) Repair of the goods or any part thereof;
d) Payment of the cost of replacing the goods or acquiring equivalent goods
or any part thereof;
e) The payment of the cost of having the goods or any part thereof repaired;
or
f) Refund of the goods upon return.
7) All Sales Made in New South Wales.
All sales shall be deemed made in the state of New South Wales of Australia
regardless of the location of the Customer. The Customer agrees that any
dispute with GR-TEK Computers shall be brought by the Customer exclusively
in the state or federal courts situated in the State of New South Wales.
8) General.
GR-TEK Computers warrants that it has good title to all products it sells.
In the event any section or portion of a section of these Terms and
Conditions of Sale are deemed unlawful or unenforceable, that section or
portion of a section shall be stricken from the Terms and Conditions of
Sale, and the remaining terms shall continue in full force and effect.
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